CONTACT US |
If you have any queries or require further assistance please don't hesitate to contact us
as one of our team will be happy to help you
Email: |
|
Manager: |
Sue Northcott |
Phone: |
07 5508 2658 |
Fax: |
07 5508 2659 |
Postal Address: |
GETravel Insurance
P.O. Box 97
Burleigh Heads QLD 4220 Australia |
|
Testimonials:
Hi Sue. Just letting you know that I have received the refunds for the two "extra" policies. Thanks for picking that up for me and fixing it so quickly. ... Cristal
Thanks Sue for all your help Jenny... S & J Photograhics 2009
Thanks once again Sue... S & J Photographics 2010
Thanks for your assistance once again ... S & J Photographics 2011
Thanks Sue. Your friendly manner and caring approach has really made things so easy. It has felt like I've been dealing with a friend, with your personal and friendly service, rather than just an insurance broker. Yes, it's about to happen - and thank the heavens for the "last minute" - so many things to get done! Thanks for your careful and caring assistance. Gerard Nicholls Director of Studies St Brigid's College, Horsham 2009
Sue, Thank you so much for your time today, it is greatly appreciated! ...Michael B
Hi Sue, writing from airport. Thanks for resolving this. Thank you for taking care and appreciate your help. warmest regards ...jiin
Many thanks for your help Sue. I arrived in San Francisco this morning. All is going well. Regards...Jaad 2009
Sue.. I just got confirmation of the new policy and it all looks fine. Many thanks for your help with all of this. Couldn't have done it without you! ...Jaad 2010
Sue.. Thanks once again, and I really appreciate you help with the existing medical requirements, sorry I ran out of time and had to leave it all up to you again...Jaad 2011
Sue, Many thanks for your consistent service - even to the airport! It was very much appreciated ...Peter T 2010
Sue Many thanks for covering all the medical requirements for me this year ...Peter T 2011
Hi Sue. We're back! its been a marvellous trip, all went well and we had a lot of fun, enjoyed sceneries, animals and the people. We had no insurance issues. Thank you for arranging the details...Edwin 2010.
Once again you've organised all our insurance for us, this year we can now look forward to many happy trips...Edwin 2011
|
24hr World-Wide Emergency Assistance
QBE's Assist inhouse traveller's assistance team has been providing assistance to travellers in need since 1992. QBE's Assist is a team of trained medical and insurance specialists available 24 hours a day, 7 days a week, 365 days a year. They are able to make decisions about your situation and can provide assistance when you need it most. One call connects you to the experienced case managers who are specially trained to deal with difficulties that may confront travellers overseas.
Providing assistance is not in itself an admission of liability for your claim and where relevant, all services are subject to a claim being accepted under the policy. |
Making a Claim
Claims can be lodged 24 hours a day, 7 days a week from overseas, within Australia or when you return home. Direct online access click here |
For international travel, always confirm the status of your destination with the Department of Foreign Affairs and Trade (DFAT) on their web site...smarttraveller.gov.au DFAT has complete travel related advice and information
|
|
|
MATTERS YOU NEED TO KNOW |
Cooling off Period ... If, having purchased a QBE policy, you want to return it, you can do so within 21 days of receiving the Certificate of Insurance and obtain a full refund, provided no claim has been made and your trip has not commenced. The Cooling Off Period does not apply to policy or trip extensions. (Please read the PDS as conditions apply). |
|
Insurance Disclaimer: Where a person uses this site to purchase travel insurance the following terms,conditions and acceptance criteria apply. Insurance issued by QBE Insurance (Australia) Ltd ABN 78 003 191 035 AFS Licence 239545. Before deciding to acquire any insurance product, you should obtain and consider the relevant Product Disclosure Statement to decide if a policy is right for you. This material contains general information only and may not suit your particular circumstances. Cover limits apply as set out in the policy wording. |
GETravel Insurance a trading name of Global Surf Travel Pty Ltd. ABN 79 083 338 649 P.O. Box 97 Burleigh Heads QLD 4220. A distributor of QBE Insurance (Australia) Limited, we do not ask for nor do we keep any of your personal information.
Disclaimer: You understand that the insurance contract is between you and QBE Insurance (Australia) Limited only and that GETravel Insurance / Global Surf Travel Pty Ltd is not the insurer of any risk and will not be liable for any damages, loss or claim whatsoever, in connection with the purchase of insurance from QBE Insurance (Australia) Limited
|
|
