Who are you dealing with? - You can rely on QBE |
SAVE 33%
on your QBE Travel Insurance premiums.
Including any additional benefits.
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QBE encourages travellers to purchase travel insurance well in advance of their trip, preferably on the same day they book their travel plans.
QBE Travel Insurance Plans
QBE Insurance offer you a choice of travel insurance plans. QBE Travel Insurance offers cover for travel within Australia plus over 200 destinations with seven travel zones which allow lower costs for low risk areas. It is up to you to choose the cover you need.
Please contact us or ask QBE 1300 555 017 if you are unsure of any aspect of the policy.
QBE Insurance Group is Australia's largest international general insurer and reinsurance group, and one of the top 25 insurers and reinsurers worldwide.
The company has been operating in Australia since 1886. QBE is a household name in Australian insurance, backed by sizeable assets and well known as a strong and financally secure organisation.
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  FREE Cruising Cover Worldwide
on all QBE International Travel Plans
for travellers under 60 years
FREE Cover for Snow Sports in Australia and New Zealand
Other destinations require the snow sports cover option |
QBE Travel Insurance |
QBE Insurance (Australia) Limited ABN 78 003 191 035 AFS Licence No 239545 82 Pitt Street Sydney NSW 2000.
QBE is exempt from the requirement to hold Professional Indemnity Insurance as QBE are regulated by the Australian Prudential Regulation Authority (APRA). These compensation arrangements comply with ASIC's requirements.
If you require further information in relation to these arrangements, please contact QBE. |
Enquiries and Assistance |
For any enquires and assistance please refer to contact details on back page of PDS. Please note that calls to QBE will be recorded for training and verification purposes. |
QBE Offer You a Choice. |
This travel insurance product offers you a choice of travel insurance options: It is up to you to choose the cover you need. The PDS is designed to assist you in your decision to purchase travel insurance. It contains information about key benefits and significant features. Any advice in this document is of a general nature only and has not considered your objectives, financial situation or needs. It is important that you read your policy carefully, and keep the booklet in a safe place for future reference |
Duty Of Disclosure - What You Must Tell QBE |
You have a Duty of Disclosure under the Insurance Contracts Act 1984 (Cth) that requires you to tell QBE certain things.
Before you enter into a policy with QBE, they will ask you a series of questions.
You must tell them everything you know or which a reasonable person in the circumstances would be expected to know in answer to the questions in the application form.
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Everyone who is insured under the policy must comply with the Duty of Disclosure. If you provide information about another insured, you do this on their behalf. If you (or they) don't comply with the Duty of Disclosure, QBE may reduce the amount of any claim and/or cancel your insurance. If fraud is involved, QBE may treat your insurance as void from the beginning. |
Significant Risks |
This policy may not match your expectations |
(For example; because an exclusion applies). You should therefore read this PDS and Policy Wording carefully. Please ask your representative or QBE if you are unsure about any aspect of the policy |
Are You Sure You Have The Right Level Of Cover? |
You need to make sure the limits of cover are approcriate for your needs. Otherside you may be under insured and have to bear part of any loss that exceeds the limits yourself. Please refer to the applicable limits as set out in the Schedule of Benefits and the Policy Wording. |
A Claim May Be Refused |
QBE may refuse to pay or deduce the amount they pay under a claim if you do not comply with the policy conditions, if you do not comply with your Duty of Disclosure or make a misrepresentation, or if you make a fraudulent claim. You must nominate on the Application Form the country or region you are spending the majority of your trip and whether you are spending more than 72 hours in the USA, Canada, South or Central America or Antarctica. If you do not nominate the appropriate country or region for your trip any claim under the policy may be reduced to nil. Online claims now available click here |
Unattended Luggage and Personal Effects |
There is no cover under this policy for luggage and personal effects that are left unattended. please refer to the definition of unattended in the Policy wording and 'What is covered?' under Section F1 'Luggage and persona effects'. |
Medical and Ancillary Costs |
There is no cover for any medical, dental or ancillary costs incurred within Australia unlesss you have purchased the Australian Travel Plan with the Cruising cover then, cover is provided for emergency medical treatment reqired onboard a cruise ship within Australian waters. Refer to Section B1 'Medical and dental expenses' in the Policy wording. |
Our Dispute Resolution Process |
If a complaint arises during your dealing with QBE or the representative, you should first discuss the matter with the person with whom you have been dealing. Where your complaint is not resolved to your satisfaction you should request that the matter be dealt with by QBE's Internal Complaints Handling Process. Your representative can assist you to lodge your complaint or QBE Customer Service Centre can take the details for you. You will provided with a copy of the brochure detailing the complaints handling process. |
Contacting QBE |
You should read the Product Disclosure Statement including; Duty Of Disclosure, Privacy Policy and Dispute Resolution. The Policy Wording (part 2 of the booklet) for detailed information about the benefits, exclusions and circumstances, and how to make a claim. |
